On-Island Contact Services in Maui

​​If you own a vacation rental, long-term rental, or vacation home on Maui, you may be required to have a designated on-island contact to respond to issues and ensure compliance with local regulations.

What is an On-Island Contact? 

An on-island contact:

• Must be a local contact who resides on the same island as the property
• Must be able to respond to emergencies
• ​Must be available when issues arise
• Is Legally required by the State of Hawaii per HRS Chapter 521-43 (f) for off-island rental property owners
• Required by most Home Owners Associations

 Our Services:

• 24/7 Local Contact Availability
• ​Emergency Response
• ​Vendor Coordination (if necessary)

Who Needs an On-Island Contact?

• Off-island Property Owners
• ​Airbnb Vacation Rental Hosts
• ​Investors Managing Remotely

Why Choose Maui On Island Agent? 

• We are Licensed and Insured Real Estate Professionals.
• We have over 20 years of property management experience.
• We have a full support staff on call (you are not relying on just one person to always be available).
• We are ready for emergencies 24 hours a day, 7 days a week, 365 days a year, including ALL HOLIDAYS.
• We have experience dealing with emergencies such as flooding, power outages, and other situations that require an immediate response.
• We work with emergency plumbers, water damage restoration specialists, insurance adjusters, and other vendors to help restore your property as quickly as possible.
• Easy onboarding process. 
• No long-term contracts, cancellation, or hidden fees.

Don't Put Your Property at Risk

Don’t leave your property in the hands of a cleaning person, neighbor, or anyone who may not be available when you need them most. Learn more about the risks of using your cleaner as your on-island contact here.

You’ve worked hard for your Maui property—why risk it?

Using an unlicensed and uninsured individual as your On-Island Agent could leave you exposed—and potentially liable—for any damages that occur.

A reliable On-Island Agent is like a solid insurance policy: you may not need it every day, but when you do, you’ll be glad it’s in place.

Ready to Have Peace of Mind?

Contact Us or Call (808) 500-7002 Today to Get Started.

Need More Than On-Island Contact Service?​

• Vacation Rental Management Support Services
• Long-Term Rental Management Support Services
• Vacation Home Property Care Services

​​Maui On Island Agent is here to provide you with the peace of mind of knowing we will be there when you can't.